Members of the University of Toronto can trust that they can speak with full confidentially to the Sexual & Gender Diversity Office staff, in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA).

There are some general exceptions to confidentiality, which can be discussed when we meet.

These exceptions include:

  1. If you tell us something that makes us think that any person is in danger or at risk of harm, we will refer the matter to the appropriate University decision-makers so that safeguards can be put in place.  The obligation to report concerns of safety is particularly pressing if the concern is about somebody is under the age of 18.
  2. The Ombudsperson of the University can look at our records and ask us questions on the basis that a concern has been raised about the university’s handling of a matter. In this rare case, the information is given only to the Ombudsperson, and she in turn holds it in confidence.  Her inquiry would focus on the process of our work, as employees of the University, not the content of the issues you raised by you.
  3. We can disclose information to another person if you provide us with permission in our discussion.  We will discuss why and how you would like this done, or not done, to respect your confidentiality.
  4. If we would like to seek advice or consultation about a topic you raised in our conversation to further our ability to support you, we will ask your permission before sharing and discuss we will discuss with you the ways we can still maintain confidentiality and comfort for you.