Getting Help

(For Support After Hours, Click here.)

Any member of the University of Toronto may contact the Sexual & Gender Diversity Office to set up an appointment to discuss equity and LGBTQ-related issues and experiences.  Staff of the Sexual & Gender Diversity Office are not trained counsellors, though can provide support, resources and referrals around a range of topics and issues connected with sexual and/or gender identity.

These might include issues such as (but not limited to):

  • Understanding your sexual and/or gender identity
  • Coming out
  • Transitioning
  • Questions about LGBTQ identities or communities
  • Negotiating your HIV status and/or sexual health
  • Negotiating LGBTQ issues the classroom
  • Negotiating LGBTQ issues in the workplace
  • Support with policy or administration within the university
  • Connecting with LGBTQ campus organizations and/or communities
  • Connecting with off-campus organizations or resources
  • Any topics or questions that you believe are connected to your sexual and/or gender identity


When you meet with a staff person at the Office, we will do our best to listen and understand your experiences.  You are welcome to ask us questions and we will help find you the answers or to help you to resolve any issues. If we are unable to provide you with the support you are looking for, we will provide you with resources and referrals.


Please do not hesitate to get in touch with us:


To report homophobia or transphobia anonymously:

Fill out an Anonymous Report


For concerns related to personal safety and partner violence:

Contact the Community Safety Office


For concerns related to sexual harassment or to file a report:

Contact the Sexual Harassment Office


To see a counsellor on campus or for specific mental health concerns:

Contact:   The Health & Wellness Centre (St. George campus)

                 The Health & Wellness Centre (Scarborough campus)

                 The Health & Counselling Centre (Mississauga campus)


Support After Hours 

Lesbian Gay Bi Trans Youthline – 1-800-268-9688

Telephone, online, email and text support for LGBTQ youth. Open Sunday to Friday (closed Saturday and major holidays) from 4:00pm – 9:30pm.


Trans Lifeline – 1-877-565-8860

Helpline for trans people run by trans people. Hours are variable – check the website to confirm availability.


Good 2 Talk – 1-866-925-5454

Post-Secondary Student Helpline, open 24 hours a day, 7 days a week, 365 days a year.


Toronto Distress Centres – 416-408-4357

Toronto Distress Centres offer telephone support 24 hours a day, 7 days a week, 365 days a year.


Kids Help Phone – 1-800-668-6868

Telephone support for youth under the age of 20, 24 hours a day, 7 days a week, 365 days a year. Live chat counselling is also available on Thursdays and Sundays between 6:00pm -12:00 am.


Gerstein Crisis Centre – 416-929-5200

24 hour community based crisis service for adults 16+ in the City of Toronto who are dealing with a serious mental health issue, concurrent or substance use issue and are currently in a crisis. Multiple resources are available, including a 24 hour, 7 days a week telephone support line and a mobile crisis team.

Click here for a longer list of emergency resources in the Toronto, Scarborough and Mississauga areas.